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Terms and Conditions

Introduction

Welcome to PRONOIA. These Terms and Conditions (hereinafter the "Terms") govern the use of our website pronoiamx.com (hereinafter the "Site") and the services offered by PRONOIA. By accessing or using our Site, you agree to be bound by these Terms, which reflect our commitment to security, privacy and professionalism. If you do not agree to the Terms, we ask that you leave the Site immediately.

Commitment to Security and Privacy

At PRONOIA, we recognize the importance of protecting security and privacy in the digital environment. We are committed to safeguarding our users' personal data through the use of advanced security measures, in accordance with Mexican laws and international best practices. We use encryption systems and rigorous access controls to ensure that personal information remains protected against unauthorized access or improper disclosure.

Modification of Terms

PRONOIA reserves the right to modify or update these Terms at any time. Any changes to the Terms will be posted on this page, and your continued use of the Site after such modifications will be deemed acceptance of the changes made.

Services Offered

PRONOIA provides advanced artificial intelligence, automation and professional consulting solutions. Our services include, among others:

  • Chatbot design and customization.

  • Automation of business and industrial processes.

  • Consulting in the application of AI in business and industrial processes.

  • Training in artificial intelligence and related technologies.

All services are provided under strict standards of professionalism, always ensuring the protection of confidential information and the business security of our clients.

Terms of Use

By using our Site and services, you agree to the following:

  • Not to engage in activities that compromise the security of the Site or other users' data.

  • Not to use the Site for illegal, fraudulent, or unauthorized purposes.

  • Not to attempt unauthorized access to any restricted part of the Site or services.

PRONOIA reserves the right to restrict or suspend access to any user who violates these Terms or engages in activities that jeopardize the security of our systems.

Intellectual Property

All content available on the Site, including text, images, graphics, logos, videos, software and designs, is the property of PRONOIA or third parties that have licensed it to PRONOIA, and is protected by Mexican intellectual property laws. Any unauthorized use of the content of the Site is strictly prohibited.

Links to Third Party Sites

The Site may contain links to external third party websites. These links are provided for the convenience of the user. PRONOIA is not responsible for the content or privacy policies of such external sites. By accessing these links, you do so at your own risk.

​Data Security

At PRONOIA, the security of your personal data is of the utmost importance. We employ advanced measures, both technical and organisational, to protect your information against unauthorised access, alteration, loss or disclosure. These measures include data encryption, strict access controls and regular security audits.

For more details on the handling of your data, please see our Privacy Policy.

Limitation of Liability

Although PRONOIA strives to ensure that the information contained on the Site is accurate and up-to-date, we cannot guarantee its accuracy or completeness at all times. Therefore:

  • We do not guarantee that the Site will be available on an uninterrupted or error-free basis.

  • PRONOIA shall not be liable for any direct or indirect damages that may arise from the use of the Site or the services, including loss of data.

Prices and Payments

Some of the services offered by PRONOIA may involve a cost. The applicable prices and rates will be clearly communicated before the service is provided. PRONOIA reserves the right to modify prices without prior notice. If you contract a paid service, you will be informed of the specific terms, including cancellation and refund policies.

Termination of Service

PRONOIA reserves the right to suspend or terminate access to the Site or its services, without prior notice, in the event of non-compliance with these Terms or if actions are detected that compromise the security of the Site or other users.

Jurisdiction and Applicable Law

These Terms are governed by the laws of the Republic of Mexico. Any dispute relating to these Terms or the use of the Site shall be resolved in the competent courts of Mexico City.

Acceptable Use and Prohibited Conduct

Users of the PRONOIA Site and services must act in a responsible and ethical manner. The following activities are strictly prohibited:

  • Fraud: You may not use the Site to engage in fraudulent or deceptive activities.

  • Unauthorized Access: Attempting to access restricted data or areas of the Site without proper authorization is prohibited.

  • Illegal Use: Use of the Site for illegal activities or activities that infringe the rights of third parties is not permitted.

  • Technical interference: Interference with the operation of the Site, such as denial of service (DDoS) attacks or malware distribution, is prohibited.

  • Unauthorized distribution of content: Unauthorized reproduction or distribution of the content of the Site without the express permission of PRONOIA is prohibited.

Failure to comply with these rules may result in immediate suspension of your access to the Services, as well as legal action.

Contact

If you have any questions about these Terms or would like more information about our services, you can contact us at armandofuentes@pronoiamx.com

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